Services
Service
We are professional Business Coaches.
We have worked with many companies that are serious about the customer, the customer interaction process and how their people engage with customers. We train managers, executives, and directors on how to handle resistant and difficult employees. Coaches learn how to use practice, meetings and feedback to get better results rather than endlessly analyzing data.
WHAT WE OFFER
What We Do
V2R CAPABILITIES
- Vision Meeting Facilitation
- “Coach the Coach” Programs
- Coaching Boot Camps
- Sales Training and Coaching
- Initiatives
- Customer Service Training and Coaching
- Leadership Training Programs
- Coaching Forward Programs
- Putting Pizzazz in Team Meetings
HOW WE DO IT
01. Step
We identify your best people and thought leaders and clarify what they’re actually “doing and saying” to create great results.
02. Step
We distill those exact behaviors, habits and skills into a set of best practices and custom design your training to ensure everyone on the team learns and practices those same behaviors and habits.
03. Step
Like athletic training, we rigorously train and coach the behaviors skills, and habits so that everyone is competent and confident that they can apply those same behaviors in the “real world.”
04. Step
We know from experience that “training – no matter how awesome – really creates behavior change. Good solid “on the job” coaching is necessary to sustain behaviors, habits and skills. We schedule “on the job coaching” with your Leaders and Executives to ensure that they can transfer the essential skills necessary to drive improved performance across the team. And we’ll ensure that your managers have a process to coach to – not just give advice.
05. Step
We focus on sustainability and scalability of the behaviors, habits, and skills that drive successful performance improvement through coaching effectiveness across the team.
What our Clients Say
“Simply put…Dennis is one of the strongest consultants I’ve ever had the pleasure to work with. More than that, he is a superb coach and mentor. Over the past 3 years, I benefited greatly from my experience working with Dennis. With him as my mentor and coach, I was able to take a new team in a new department and build them into what can only be described as high-performing. We saw an increase in new business development, engagement, and overall job satisfaction as a direct result of my working with Dennis. My team was in the top 5% of the organization in terms of production and contribution to exceeding goals in FY13 and FY14. Dennis is a master of his trade. His ability to invoke change in people, departments, and companies is uncanny. His consultative style is unmatched and extremely effective. Many thanks to Dennis and the Outsell team for all the work they’ve done with my colleagues and me.”
“Dennis delivers results. As executive and personal coach he turns actions into focused outcomes. As a facilitator he engages a room and ensures active learning. Whether he is working 1:1 or 1:30, Dennis’ subjects know that he is personally vested in their success. Dennis models what he teaches: preparation, focus and basic leadership fundamentals delivered with consistency. Any team that works with Dennis will benefit from his many strengths, including: His diagnostic skills allow him to quickly assess the situation, identify root issues, and deliver targeted coaching. His preparation and follow through provide valuable insights and focus. Given his genuine concern for the people and organizations he serves, Dennis is quickly embraced as an extension of any team.”
“I have had the pleasure to listen, watch and most importantly learn from Dennis. Dennis has a way with a crowd to draw in your attention, get you to listen, learn and WANT to perfect the skill that you are working on. Dennis is very supportive and works to get you to be the best version of you to make a difference. What I appreciate most of all about Dennis is his motivational skills, Dennis is able to motivate people individually as well as in a crowd and really helps you to not just know what your goals are but to understand your goals inside and out in order to see what steps and action items you need to take and make to accomplish, succeed and work towards more goals. Thank you Dennis for all that you have taught me, I keep your trainings in mind everyday as I work to become a better version of myself!”
“We have worked with the Outsell team for years. I personally have worked most closely with Dennis Klemp. Beyond a great business partner, Dennis has also been a mentor and a coach to me. His approachability made my team feel comfortable receiving coaching from him, his energy and enthusiasm makes the time together invigorating and fun! Dennis also has demonstrated sincerity and integrity; by taking a genuine interest in making my team and I better at what we do and serving as a trusted advisor to each of us. I would recommend Dennis and the Outsell team to any organization looking to improve its business results.”
“Dennis is a class act. Resistance is the lock to a slow moving individual and the key is patience, of which Dennis has. Despite my habitual hard headedness, Dennis worked with me and helped me better hone my craft. While he was only able to work with me personally for a short amount of time, he impressed me with his charisma, charm, professionalism and most of all his patience. His visit with my team left a lasting impression on me. I hope to be able to work with him again.”
“Consummate Professional is the phrase that immediately comes to mind when I think of Dennis Klemp. When you work with Dennis you get nothing less than his “A” Game at every encounter. You can always count on Dennis to show up polished, prepared and ready to dedicate his boundless energy to the task at hand. An outstanding presenter, Dennis is as comfortable with a large audience as he is with one-on-one coaching and he is extremely effective at both. Throughout my career, Dennis’ keen insights and astute observations have challenged me to constantly improve and I have learned as much from Dennis Klemp as from anyone else in my career. I would strongly recommend Dennis Klemp for anyone who is looking to improve their performance and achieve excellence.”
“Dennis was my colleague for 7 years while I was Vice President at OutSell Consulting. Dennis’ work was outstanding in many areas. First and foremost is his ability to sell and manage projects that yield significant ROI to his clients. Dennis excels at building relationships and growing accounts because he exceeds his clients’ expectations with tremendous communication skills and a ferocious work ethic. Dennis is also a very effective facilitator and accomplished program developer. Personally, I learned a lot of management and sales skills from working with Dennis. I absolutely miss him as a colleague. The man is world class.”
“I had the unique opportunity to spend 2 days of training with Dennis; he is a knowledgeable and talented individual. His insights / approach to improve; execute strategy and tactics for our organization was impressive. Dennis has the exceptional ability to communicate and engage individuals at all levels of the organization. If you ever have the opportunity to work with Dennis you should make it a top priority. He will change your organization for the better and increase your organizations go to market strategy. It was an honor and a privilege to work with and get to know Dennis.”
“Dennis is an ideal executive coach – providing a realistic game plan focused on outcomes and clarity of goals, excellent results- oriented mentoring, creative thinking and a reliable “back to basics” approach to leadership and management. By implementing a clear roadmap and dashboard and by aligning the high level vision to day-to-day activities, I have seen significantly improved performance – for my team and myself. Dennis is a highly motivated, personable and ethical colleague and I would heartily recommend him and OutSell Consulting!”
“Dennis is an outstanding management consultant and trainer who brings a positive outlook to every situation. His warm personal style and technical sales skills enable him to effect positive change in a wide variety of sales organizations. The Rewards Network project in particular required a great deal of flexibility and the ability to read and react effectively to a dynamic client situation. The results were outstanding. Dennis’s personal qualities of humor, humility, loyalty, and discretion combined with his professional skills as a consultant and trainer make him an extremely valuable player.”
An Execution Company
We have worked with many companies that are serious about the customer, the customer interaction process and how their people engage with customers. We train managers, executives, and directors on how to handle resistant and difficult employees. Coaches learn how to use practice, meetings and feedback to get better results rather than endlessly analyzing data.
